Following endless threads on Apple’s discussion forum and other sites, we understand that the new iPhone XS and iPhone XS Max are suffering from a serious (could be temporary) problem dubbed as ‘ChargeGate’.
According to the countless comments, both iPhone XS and iPhone XS Max are facing difficulty to charge itself when a user plugs his/her lightning cable when the screen is ‘OFF’. As a fellow user, I know that I would try to find a workaround if my iPhone doesn’t detect lightning cable. Thus, based on the reports, users have to turn ‘ON’ the screen after connecting the lightning cable so that the iPhone can detect it and initiate charging. This is only one part of the iceberg.
Users have reported that sometimes, the iPhone wouldn’t detect charging even after turning ON the screen. Further, some users have a complaint that even if their iPhones charge upon connecting the lightning cable, the iPhone remains freezes until the brick and cable is connected to the phone.
Lewis from ‘Unbox Therapy’ took several iPhone XS’ and iPhone XS Max’ to test it out and found these very results mentioned above. He added that it is unclear whether it is a software issue or a hardware one since both iOS 12 (software) and iPhone XS/XS Max (hardware) were released barely three weeks ago and become available for shipment last week.
Apple hasn’t provided any official statement about the issue, thus, we will have to wait until Apple figures out the issue and provides the solution. The Cupertino-based tech giant has been reluctant to provide bug fixes off lately something like with the MacBook.
‘ ChargeGate’ isn’t the only concern with 208 iPhones as its rear camera are running with alleged ‘Beauty Mode’ enabled that comes without adjustments or even an On/Off switch. This beauty filter causes the person’s skin tone to become smooth and unrealistic, something Oppo and Vivo among other brands have been doing their front cameras.