After a huge opposition, Bharti Airtel Ltd rolled back its decision to charge extra for the VoIP calls that can be made through apps such as Google Hangouts and Skype. Earlier this Monday, the telecom company, announced to drop the plans that were made to overcharge its customers for using VoIP services such as Skype and Viber.
“In view of the news reports that a consultation paper will be issued shortly by Trai (Telecom Regulatory Authority of India) on issues relating to services offered by OTT (over the top content) players including VoIP, we have decided not to implement our proposed launch of VoIP packs,” Bharti Airtel said in a statement on Monday.
“We have no doubt that as a result of the consultation process, a balanced outcome would emerge that would not only protect the interests of all stakeholders and viability of this important sector, but would also encourage much needed investments in spectrum and rollout of data networks to fulfil the objective of digital India,” Airtel said.
Earlier the company introduced Pay-As-You-Go plan for the VoIP users, which had charges of 10 paise for 10 KB on a 2G network and 4 paise for 10 KB on a 3G network. With the imposition of these new charges, Airtel was breaking the net neutrality in the country. Since the introduction, Airtel faced a huge outcry from the public on the social media websites, and Indian government promised to look in the issue by analyzing the plans offered by the company in the past.
As the use of VoIP calls and Internet-based texting increases, lesser use of traditional phone calls and SMS facilities puts these telecom companies in a loss. Services such as Skype and WhatsApp have been able to replace these services with their free of cost Internet based methods.
Apparently, Airtel was just trying to make some profit over these VoIP calls.